Two Year Warranty We stand behind our work and guarantee it for 2 years!

Pure Plumbing 2-Year Warranty

The Pure Plumbing Two-Year Warranty is designed to provide all of our clients with the utmost peace of mind, and the assurance that all of our workmanship will be rock-solid. Should you ever experience any issues due to workmanship, we will repair the defects free of charge. If you have a malfunction or defect with one of the products we have installed, we will work with the manufacturer to ensure that the factory warranty is honored. That’s the stand we take as we seek to provide our clients with complete confidence in what we do.

What Is Covered?

Pure Plumbing service installations and/or repairs to your plumbing systems are under warranty to be free of workmanship defects. Most parts we install have separate manufacturer warranties that cover their durability and quality.

How Long Coverage Lasts

Pure Plumbing’s warranty lasts for two full calendar years from the date of Pure Plumbing’s service installation and/or repairs.

How to Obtain Service

To obtain the benefits of this warranty, please call 604-496-1661 and we will schedule a time for a service technician to inspect the warrantied workmanship.

What We Will Do to Correct Problems

Workmanship under warranty will be repaired at no charge; or, if after three attempts to repair during the warranty period the product is still defective, you may elect to receive a full refund of your purchase price (on workmanship only), if the workmanship is found to be repaired improperly.

What Is Not Covered?

Failures due to misuse, abuse, or normal wear-and-tear are not covered by this warranty. Pure Plumbing shall not be responsible for any incidental or consequential damages. Products sold in conjunction with service installations and/or repairs are not covered under this warranty. Most products we sell come with separate manufacturer warranties, and we are happy to assist our customers in working with the manufacturer to ensure that the warranty is honored.

How Local Laws Relate to the Warranty

Some areas do not allow the exclusion or limitation of incidental or consequential damages. The above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary, province to province.

No Other Express Warranty Applies

This warranty is the sole and exclusive warranty for Pure Plumbing workmanship. No employee, agent, dealer, or other person is authorized to alter this warranty or to make any other warranty on behalf of Pure Plumbing.